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Savio Designs Support Center

If you are a current or returning client and are in need of ongoing support for a current or past project, please sign into your Client Portal and create a Support Ticket. You can also go to our ticket page and submit a ticket from our website. Your request will be answered as soon as possible! For immeadiate help, check out our FAQ's below or our Free Support & How-to Videos!

How do I transfer my domain to you?

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If your domain is currently parked at another provider (GoDaddy, 1and1.com, etc.), and you would like to transfer it to Savio Designs Hosting, please follow these steps below (ensure that your domain is "unlocked" from your current provider, and get the domain transfer authorization code from them):

 

 PLEASE NOTE: If you have some type of ID Protect or DomainsbyProxy on the domain, you MUST disable it first BEFORE you transfer your domain.  (You can then add that on to the domain again through us once you transfer it).

 

Step 1: Go to https://hosting.saviodesigns.com and login or create an account if you do not have one (please note, this is a different system then our Client Portal and you will need to create a hosting account if you don't have one).

 

Step 2: Under "My Account" click on "Transfer Domain"

Transfer a Domain

 

Step 3: Enter the Domain you want to transfer in the Domain Checker and click "Check Status".

Enter Domain

 

Step 4: Click the "Transfer Now" button.

Transfer Domain Button

 

Step 4: Enter the Authorization Key (EPP) in the box.  If you are a Savio Designs Affiliate, enter your Reseller ID and Password in the box (Optional).  You will see the price for the transfer at the bottom of the screen.  This will extend your current Domain Registration by one (1) year (if your domain currently expires May 14, 2016, it will now expire on May 14, 2017).  Click Submit

Auth Code

 

Step 5: You are now directed to the Check out page where you can pay either by Credit Card or PayPal.  Once you check out, your domain will appear in your account.  It can take up to five (5) days for a domain transfer to propagate globally throughout the internet.  Do NOT cancel any current hosting services with your provider until your domain is successfully transferred!

How do I transfer my domain to you?

If your domain is currently parked at another provider (GoDaddy, 1and1.com, etc.), and you would like to transfer it to Savio Designs Hosting, please follow these steps below (ensure that your domain is "unlocked" from your current provider, and get the domain transfer authorization code from them):

 

 PLEASE NOTE: If you have some type of ID Protect or DomainsbyProxy on the domain, you MUST disable it first BEFORE you transfer your domain.  (You can then add that on to the domain again through us once you transfer it).

 

Step 1: Go to https://hosting.saviodesigns.com and login or create an account if you do not have one (please note, this is a different system then our Client Portal and you will need to create a hosting account if you don't have one).

 

Step 2: Under "My Account" click on "Transfer Domain"

Transfer a Domain

 

Step 3: Enter the Domain you want to transfer in the Domain Checker and click "Check Status".

Enter Domain

 

Step 4: Click the "Transfer Now" button.

Transfer Domain Button

 

Step 4: Enter the Authorization Key (EPP) in the box.  If you are a Savio Designs Affiliate, enter your Reseller ID and Password in the box (Optional).  You will see the price for the transfer at the bottom of the screen.  This will extend your current Domain Registration by one (1) year (if your domain currently expires May 14, 2016, it will now expire on May 14, 2017).  Click Submit

Auth Code

 

Step 5: You are now directed to the Check out page where you can pay either by Credit Card or PayPal.  Once you check out, your domain will appear in your account.  It can take up to five (5) days for a domain transfer to propagate globally throughout the internet.  Do NOT cancel any current hosting services with your provider until your domain is successfully transferred!

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